You're never going to build an amazing brand by doing "what." You're going to build an amazing brand by doing "why."
Most often people assume, "oh, you guys design web sites." Well... kind of. But not really. But sometimes. See? It's confusing.
Easy… feh. It just sounds boring, and boring is no way to go through life. Hard is where you find passionate beliefs.
"The people who design and sell products are not the ones who buy and use them, and what engineers and marketers think is important is not necessarily what's best for consumers."
"We need to turn websites into places where customers can play, learn, enjoy, build communities and exchange information."